Online course on chatbots
Learn to create smart AI bots that collect leads, respond to customers, and sell for you. All in just 6 weeks, no coding required.
Program
LESSON 1. Introduction
LESSON 2. Where to Start When Creating a Chatbot
Learn the preliminary steps you need to take before moving on to the technical implementation of your bot.
LESSON 3. What to Consider When Choosing a Social Network for Chatbots
Understand what to keep in mind when selecting a social network for your bot and the limitations of some platforms.
LESSON 4. Overview of Main Platforms for Creating Chatbots
Discover the available no-code platforms for building chatbots, what to look for when choosing a platform, and their main advantages and disadvantages.
LESSON 5. MindMap – Creating Bot Logic
Learn how to build mind maps to map the customer journey using the Miro platform.
LESSON 2. Where to Start When Creating a Chatbot
Learn the preliminary steps you need to take before moving on to the technical implementation of your bot.
LESSON 3. What to Consider When Choosing a Social Network for Chatbots
Understand what to keep in mind when selecting a social network for your bot and the limitations of some platforms.
LESSON 4. Overview of Main Platforms for Creating Chatbots
Discover the available no-code platforms for building chatbots, what to look for when choosing a platform, and their main advantages and disadvantages.
LESSON 5. MindMap – Creating Bot Logic
Learn how to build mind maps to map the customer journey using the Miro platform.
LESSON 6. Overview of ManyChat Platform
Learn how to register on the ManyChat platform, create your bot, and connect it to Telegram. You’ll also get an overview of the platform interface to understand how to interact with it in general terms.
LESSON 7. Setting Up Your First Bot Scenario
Set up your first bot, understand what a trigger is, learn how to create a text block, and test your bot.
LESSON 8. Adding Buttons: Making Your Bot Interactive
Learn how to make your bot interactive and manage logic using buttons. Explore two types of buttons and their differences. You’ll also learn how to add images, videos, and files to bot messages.
LESSON 9. Configuring Bot Navigation
Learn how to set up bot navigation to make it easy and convenient for users to interact with your bot.
LESSON 10. Requesting Consent for Privacy Policy
Learn how to automatically collect consent for your bot’s privacy policy.
LESSON 11. Bot Order Processing – Part 1
Understand the logic of creating automation for order processing directly in the bot. We’ll do this in Miro.
LESSON 12. Bot Order Processing – Part 2
Create automation for automatic order processing in ManyChat. You’ll also learn what “Variables” are, their types, how to create and use them, and how to automatically store user information.
Learn how to register on the ManyChat platform, create your bot, and connect it to Telegram. You’ll also get an overview of the platform interface to understand how to interact with it in general terms.
LESSON 7. Setting Up Your First Bot Scenario
Set up your first bot, understand what a trigger is, learn how to create a text block, and test your bot.
LESSON 8. Adding Buttons: Making Your Bot Interactive
Learn how to make your bot interactive and manage logic using buttons. Explore two types of buttons and their differences. You’ll also learn how to add images, videos, and files to bot messages.
LESSON 9. Configuring Bot Navigation
Learn how to set up bot navigation to make it easy and convenient for users to interact with your bot.
LESSON 10. Requesting Consent for Privacy Policy
Learn how to automatically collect consent for your bot’s privacy policy.
LESSON 11. Bot Order Processing – Part 1
Understand the logic of creating automation for order processing directly in the bot. We’ll do this in Miro.
LESSON 12. Bot Order Processing – Part 2
Create automation for automatic order processing in ManyChat. You’ll also learn what “Variables” are, their types, how to create and use them, and how to automatically store user information.
LESSON 13. Keyword Triggers in Chatbots
Learn how to trigger automations using keywords. You’ll also get familiar with the randomizer function, delayed messages, and learn how to rename blocks.
LESSON 14. Subscriber Segmentation and Personalized Broadcasts
Learn how to segment users and send broadcasts. We’ll use a survey as an example and explore different question types in ManyChat:
LESSON 15. Sequence Function – Automated Message Series
Get acquainted with the Sequence tool, which allows you to automatically send a series of messages to subscribers according to a pre-set schedule.
LESSON 16. Auto-Replies to User Messages
Learn about Default Reply – automatic responses to user messages outside of pre-set automations.
LESSON 17. Live Chat: Interacting with Clients Outside Scenarios
Get familiar with the Live Chat module, where all interactions with your subscribers happen in real time.
LESSON 18. Preparing the Bot for AI Assistant Integration
Prepare your bot for integration with an AI assistant.
Learn how to trigger automations using keywords. You’ll also get familiar with the randomizer function, delayed messages, and learn how to rename blocks.
LESSON 14. Subscriber Segmentation and Personalized Broadcasts
Learn how to segment users and send broadcasts. We’ll use a survey as an example and explore different question types in ManyChat:
- Closed (single-choice) questions
- Closed (multiple-choice) questions
- Open-ended questions (free-text answers)
LESSON 15. Sequence Function – Automated Message Series
Get acquainted with the Sequence tool, which allows you to automatically send a series of messages to subscribers according to a pre-set schedule.
LESSON 16. Auto-Replies to User Messages
Learn about Default Reply – automatic responses to user messages outside of pre-set automations.
LESSON 17. Live Chat: Interacting with Clients Outside Scenarios
Get familiar with the Live Chat module, where all interactions with your subscribers happen in real time.
LESSON 18. Preparing the Bot for AI Assistant Integration
Prepare your bot for integration with an AI assistant.
LESSON 19. Overview of the Make.com Platform
Get acquainted with Make.com, the platform you will use to create all advanced automations for your chatbot.
LESSON 20. Introduction to Webhooks and Sending Data from ManyChat to Make
Learn what a Webhook is, how to create it, and how to use it to transfer data from ManyChat to Make.com.
LESSON 21. Setting Up Your First Scenario in Make: Automatic Order Notifications to Managers
Create your first scenario in Make and learn how to automatically send notifications about new chatbot orders to your managers on Telegram.
Get acquainted with Make.com, the platform you will use to create all advanced automations for your chatbot.
LESSON 20. Introduction to Webhooks and Sending Data from ManyChat to Make
Learn what a Webhook is, how to create it, and how to use it to transfer data from ManyChat to Make.com.
LESSON 21. Setting Up Your First Scenario in Make: Automatic Order Notifications to Managers
Create your first scenario in Make and learn how to automatically send notifications about new chatbot orders to your managers on Telegram.
LESSON 22. Creating an AI Assistant on the OpenAI Platform
Learn how to create AI assistants on the OpenAI platform.
LESSON 23. Sending User Questions from ManyChat to Make.com
Send user questions for the AI from ManyChat to Make, and get familiar with the Router and Filter tools in Make, as well as learn how to record data in Google Sheets.
LESSON 24. Connecting the AI Assistant to Your Bot
Connect the AI assistant to your bot so subscribers can start receiving answers from it.
LESSON 25. Configuring Memory for the AI Assistant
Learn how to set up memory for the AI assistant to maintain continuous conversations based on previous interactions.
LESSON 26. Importing and Exporting Scenarios in Make.com
Learn how to import and export scenarios in Make, allowing you to quickly transfer and reuse automation workflows between projects, accounts, or clients while preserving the logic and avoiding rebuilding from scratch.
Learn how to create AI assistants on the OpenAI platform.
LESSON 23. Sending User Questions from ManyChat to Make.com
Send user questions for the AI from ManyChat to Make, and get familiar with the Router and Filter tools in Make, as well as learn how to record data in Google Sheets.
LESSON 24. Connecting the AI Assistant to Your Bot
Connect the AI assistant to your bot so subscribers can start receiving answers from it.
LESSON 25. Configuring Memory for the AI Assistant
Learn how to set up memory for the AI assistant to maintain continuous conversations based on previous interactions.
LESSON 26. Importing and Exporting Scenarios in Make.com
Learn how to import and export scenarios in Make, allowing you to quickly transfer and reuse automation workflows between projects, accounts, or clients while preserving the logic and avoiding rebuilding from scratch.
LESSON 27. Automating Appointment Booking in the Bot – Part 1
This lesson and the next one will focus on setting up automatic appointment booking directly in the bot without redirecting to external websites. This is perfect for beauty salons, dental clinics, nail studios, or any service that schedules appointments. Everything happens right in the chat-bot, which means higher engagement and a greater chance that the client actually books.
LESSON 28. Automating Appointment Booking in the Bot – Part 2
We continue setting up automatic appointment booking in the chat-bot.
LESSON 29. Using Multiple Webhooks – Simplifying Scenarios in Make
You’ll learn how to simplify large automations in Make by splitting them into smaller, simpler parts. This is especially useful for those who find setting filters in the Router module challenging.
LESSON 30. Introduction to APIs
You’ll get introduced to APIs, learn what they are and why they are needed. You’ll also learn how to read API documentation. Using real examples, we’ll show how to connect services to Make and ManyChat via API. This lesson lays the foundation for future automations, such as integrating payments directly into chat-bots or connecting any external service, including your CRM.
LESSON 31. Connecting Payments in the Bot
You’ll learn how to connect payment functionality to your bot using an API. We’ll use YooKassa as an example payment system, but the same approach can be applied to any payment provider.
LESSON 32. Connecting the Bot to a CRM – Part 1
We’ll do the preparatory setup for connecting your CRM to the chat-bot. We’ll use AMO CRM as an example, and you’ll learn how to register on the platform, add products, contacts, and deals.
LESSON 33. Connecting the Bot to a CRM – Part 2
You’ll learn how to connect your chat-bot to the CRM and automatically record information about new clients and orders made in the bot.
This lesson and the next one will focus on setting up automatic appointment booking directly in the bot without redirecting to external websites. This is perfect for beauty salons, dental clinics, nail studios, or any service that schedules appointments. Everything happens right in the chat-bot, which means higher engagement and a greater chance that the client actually books.
LESSON 28. Automating Appointment Booking in the Bot – Part 2
We continue setting up automatic appointment booking in the chat-bot.
LESSON 29. Using Multiple Webhooks – Simplifying Scenarios in Make
You’ll learn how to simplify large automations in Make by splitting them into smaller, simpler parts. This is especially useful for those who find setting filters in the Router module challenging.
LESSON 30. Introduction to APIs
You’ll get introduced to APIs, learn what they are and why they are needed. You’ll also learn how to read API documentation. Using real examples, we’ll show how to connect services to Make and ManyChat via API. This lesson lays the foundation for future automations, such as integrating payments directly into chat-bots or connecting any external service, including your CRM.
LESSON 31. Connecting Payments in the Bot
You’ll learn how to connect payment functionality to your bot using an API. We’ll use YooKassa as an example payment system, but the same approach can be applied to any payment provider.
LESSON 32. Connecting the Bot to a CRM – Part 1
We’ll do the preparatory setup for connecting your CRM to the chat-bot. We’ll use AMO CRM as an example, and you’ll learn how to register on the platform, add products, contacts, and deals.
LESSON 33. Connecting the Bot to a CRM – Part 2
You’ll learn how to connect your chat-bot to the CRM and automatically record information about new clients and orders made in the bot.
LESSON 34. Connecting Your Bot to Instagram
Learn how to connect ManyChat to Instagram
LESSON 35. Automating Replies to Comments on Posts or Reels
Discover the specifics of Instagram bots and how to set up automations there.
Learn how to connect ManyChat to Instagram
LESSON 35. Automating Replies to Comments on Posts or Reels
Discover the specifics of Instagram bots and how to set up automations there.
LESSON 36. Connecting WhatsApp to ManyChat
Learn how to connect ManyChat to WhatsApp and complete your business verification on Facebook to avoid limitations in your WhatsApp bot.
LESSON 37. WhatsApp Bot Features: Creating Templates
Explore the specifics of building bots in WhatsApp and the platform’s restrictions, including how to create message templates.
Learn how to connect ManyChat to WhatsApp and complete your business verification on Facebook to avoid limitations in your WhatsApp bot.
LESSON 37. WhatsApp Bot Features: Creating Templates
Explore the specifics of building bots in WhatsApp and the platform’s restrictions, including how to create message templates.
LESSON 38. Introductory Video: Module Overview
This is the introductory video for Module 9, Marketing in Chatbots. It briefly explains how the module is structured and what topics it covers.
LESSON 39. Target Audience – the Starting Point for Creating Bots
We’ll cover the basics of marketing: the target audience (TA). You’ll see practical examples to understand why knowing your TA is crucial and what information about them you need.
LESSON 40. Chatbot Tools for Defining Your Target Audience
Learn which tools inside chatbots can help you refine your target audience and how to use them effectively.
LESSON 41. Product Matrix as a Tool to Increase Profit and Loyalty
Get familiar with the product matrix: what items it should include beyond the main product, and what roles they play. This knowledge will help you boost both profitability and customer loyalty.
LESSON 42. Referral Links in Bots and Analyzing Customer Acquisition Sources
Understand what referral links are, why they’re important, and how to set them up in ManyChat.
LESSON 43. Automating Analytics in Chatbots
Learn how to automate analytics from ManyChat and receive reports with the parameters and frequency you need (new subscribers, traffic sources, sales, etc.) via Telegram or any other service you use.
LESSON 44. Auto-Checking Telegram Channel Subscriptions for Free Material Delivery
Discover how to automate the process of checking Telegram channel subscriptions so that materials are sent only to users who are subscribed.
LESSON 45. Promo Code Generation – Part 1
This lesson and the next focus on generating unique promo codes and their usage.
LESSON 46. Promo Code Generation – Part 2
Continuing from the previous lesson, you’ll learn how to use generated promo codes and automatically calculate prices with discounts applied.
LESSON 47. “Invite a Friend” Promo Mechanic – Part 1
Over the next three lessons, we’ll set up automation for the “Invite a Friend” promo. In this lesson, you’ll learn how to automatically generate a unique referral link and send it to the user.
LESSON 48. “Invite a Friend” Promo Mechanic – Part 2
Continue setting up automation for the “Invite a Friend” promo: create automatic discounts for new clients coming via a referral link, and assign bonuses to those who share their link with friends.
LESSON 49. “Invite a Friend” Promo Mechanic – Part 3
Finalize the automation for the “Invite a Friend” promo, ensuring that discounts for new users who join via a referral link are combined with any previously accumulated discounts.
This is the introductory video for Module 9, Marketing in Chatbots. It briefly explains how the module is structured and what topics it covers.
LESSON 39. Target Audience – the Starting Point for Creating Bots
We’ll cover the basics of marketing: the target audience (TA). You’ll see practical examples to understand why knowing your TA is crucial and what information about them you need.
LESSON 40. Chatbot Tools for Defining Your Target Audience
Learn which tools inside chatbots can help you refine your target audience and how to use them effectively.
LESSON 41. Product Matrix as a Tool to Increase Profit and Loyalty
Get familiar with the product matrix: what items it should include beyond the main product, and what roles they play. This knowledge will help you boost both profitability and customer loyalty.
LESSON 42. Referral Links in Bots and Analyzing Customer Acquisition Sources
Understand what referral links are, why they’re important, and how to set them up in ManyChat.
LESSON 43. Automating Analytics in Chatbots
Learn how to automate analytics from ManyChat and receive reports with the parameters and frequency you need (new subscribers, traffic sources, sales, etc.) via Telegram or any other service you use.
LESSON 44. Auto-Checking Telegram Channel Subscriptions for Free Material Delivery
Discover how to automate the process of checking Telegram channel subscriptions so that materials are sent only to users who are subscribed.
LESSON 45. Promo Code Generation – Part 1
This lesson and the next focus on generating unique promo codes and their usage.
LESSON 46. Promo Code Generation – Part 2
Continuing from the previous lesson, you’ll learn how to use generated promo codes and automatically calculate prices with discounts applied.
LESSON 47. “Invite a Friend” Promo Mechanic – Part 1
Over the next three lessons, we’ll set up automation for the “Invite a Friend” promo. In this lesson, you’ll learn how to automatically generate a unique referral link and send it to the user.
LESSON 48. “Invite a Friend” Promo Mechanic – Part 2
Continue setting up automation for the “Invite a Friend” promo: create automatic discounts for new clients coming via a referral link, and assign bonuses to those who share their link with friends.
LESSON 49. “Invite a Friend” Promo Mechanic – Part 3
Finalize the automation for the “Invite a Friend” promo, ensuring that discounts for new users who join via a referral link are combined with any previously accumulated discounts.
LESSON 50. AI Booking – Part 1
In the next two lessons, you’ll learn how to set up consultation booking in a bot without using specialized booking apps, using only ManyChat, Make, and AI assistants. In this lesson, we’ll cover how a user can select the date and time for their appointment.
LESSON 51. AI Booking – Part 2
We continue setting up the booking automation in the bot with the help of AI. In this lesson, we’ll configure confirmation of the selected time and finalize the booking, including creating events in Google Calendar.
LESSON 52. Closing Video
In the next two lessons, you’ll learn how to set up consultation booking in a bot without using specialized booking apps, using only ManyChat, Make, and AI assistants. In this lesson, we’ll cover how a user can select the date and time for their appointment.
LESSON 51. AI Booking – Part 2
We continue setting up the booking automation in the bot with the help of AI. In this lesson, we’ll configure confirmation of the selected time and finalize the booking, including creating events in Google Calendar.
LESSON 52. Closing Video
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Prices
-
Self-Paced650€ -
With Mentor980€
Contacts
© CosmoMind.
We accept requests from the website and via the Telegram bot 24/7.
Working hours: 10:00 AM – 10:00 PM GMT+4, Georgia.
We accept requests from the website and via the Telegram bot 24/7.
Working hours: 10:00 AM – 10:00 PM GMT+4, Georgia.
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© CosmoMind.
irina.galushina@cosmomind.org
+34 642 212 599 - WhatsApp
🔗 Telegram
We accept requests from the website and via the Telegram bot 24/7.
Working hours: 10:00 AM – 10:00 PM GMT+4, Georgia.
irina.galushina@cosmomind.org
+34 642 212 599 - WhatsApp
🔗 Telegram
We accept requests from the website and via the Telegram bot 24/7.
Working hours: 10:00 AM – 10:00 PM GMT+4, Georgia.
INFORMATION
